Returns + Exchanges Policy
We offer a 7 day exchange policy if the garment is the wrong size. You will receive a credit note which is valid for 3 months from the date your return order is received.
In order to provide an exchange or replacement garment as quickly as possible, Live Wire Apparel will use the information supplied at the time of purchase. If details have changed, please advise us as soon as possible.
The return postage cost is to be covered by the customer, plus $10 for new garment to be sent out from Live Wire Apparel.
The garment must be in original condition unworn, unwashed, and with all tags still attached. We reserve the right to deny refunds if the garment isn't in this condition. IT WILL BE RETURNED TO YOU.
Note: Shipping charges are to be paid for by the customer, and any shipping charges will not be refunded. We also do not offer refunds, only credit notes.
Please provide the following information when returning or exchanging your garments:
- Full name, email address, phone number + mailing address
- Reason for return / exchange